Privacy policy

Last updated: February 25, 2026

HoyRadiance (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://hoyradiance.com, make a purchase, or otherwise interact with us.

By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, email address, shipping address, phone number, date of birth (optional)
  • Commercial information: Products purchased, order history, payment details (processed securely by Shopify and our payment providers)
  • Internet activity: IP address, browser type, pages visited, time spent on site, referring website
  • Inferences: Preferences and interests derived from your browsing and purchase history
  • Sensitive personal information (if provided): None – we do not collect health data, biometric data, or precise geolocation

We do not sell your personal information as defined under CCPA/CPRA or other state laws.

2. How We Collect Your Information

  • Directly from you when you create an account, place an order, subscribe to emails, or contact us
  • Automatically through cookies, pixels, and analytics tools (Google Analytics, Shopify analytics, etc.)
  • From third parties such as CJdropshipping (for order fulfillment) and payment processors

3. How We Use Your Information

  • To process and ship your orders
  • To provide customer support and respond to inquiries
  • To send order confirmations, shipping updates, and (with your consent) marketing emails
  • To improve our website, products, and services
  • To detect fraud and protect our business
  • For legal compliance

4. How We Share Your Information

We share personal information only with trusted service providers who help us operate our store:

  • CJdropshipping – for warehousing, order fulfillment, and shipping (US warehouse)
  • Payment processors (Shopify Payments, PayPal, etc.)
  • Email marketing platforms (Klaviyo or similar)
  • Analytics and advertising partners (Google, Meta, etc.)
  • Legal authorities when required by law

We do not sell your data. Any sharing for advertising purposes is considered “sharing” under CCPA/CPRA and you have the right to opt out (see Section 7).

5. Cookies and Tracking Technologies

We use essential cookies (for cart and checkout), analytics cookies, and marketing cookies. You can manage preferences through our cookie banner or your browser settings.

6. Data Security

We use industry-standard security measures (SSL encryption, secure servers) to protect your information. No system is 100% secure, however, and we cannot guarantee absolute security.

7. Your Privacy Rights (Especially for California & Other State Residents)

If you are a resident of California or any US state with comprehensive privacy laws in 2026, you have the following rights:

  • Right to know what personal information we have collected about you
  • Right to access or delete your personal information
  • Right to opt out of the “sale” or “sharing” of your personal information for targeted advertising
  • Right to correct inaccurate information
  • Right to limit use of sensitive personal information (we collect none)
  • Right to non-discrimination for exercising your rights

How to submit a request Email us at support@hoyradiance.com with the subject “Privacy Request” and include your full name, email address, and the specific right you wish to exercise. We will respond within 45 days (or as required by law).

You may also use the Global Privacy Control (GPC) signal in your browser to automatically opt out of sharing/sale where applicable.

8. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such data, we will delete it.

9. International Data Transfers

HoyRadiance is operated from Lithuania but serves only US customers with data processed and stored in the United States (via Shopify and CJdropshipping). For US customers, your data remains in the US.

10. Changes to This Privacy Policy

We may update this policy from time to time. The “Last updated” date at the top will be revised. We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@hoyradiance.com

We will respond within 24–48 hours during business days.